FAQ

How does Quotelier work?

Your hotel receives requests from potential guests every day but keeping track of all that information can be overwhelming. Quotelier is a hosted software in the cloud that allows hotels to keep track of all requests that are being submitted by phone, email, web forms or live chat.

Who is Quotelier for?

Quotelier is for all hotels that want to manage their offline requests – whether by phone, email, web form or chat – more efficiently and not just reply to their guests by email.

Can I use Quotelier if I have many hotels?

Yes. You can have an account with as many hotels as you like.

Can a hotel have multiple users?

Yes. You can have an account with as many users as you like.

How do I receive requests?

You will keep receiving requests like you always have – by phone, email and chat. Your reservations department will then use Quotelier to service these requests. You can also add a widget to your website or connect Quotelier to your website’s contact form and receive requests directly via Quotelier.

Who sends the offer to the guest?

You verify our email server with a simple DNS record in your domain and all emails arrive to the guest by the official hotel email address.

What happens if the guest has questions about the offer?

If the guest replies to the email, you will receive it in your inbox exactly as you would a regular email conversation.

SEE IT IN ACTION!

Why don’t you try Quotelier and see how it works for your hotel.